SHOP!

DONATE & ADOPT!

 

770-562-LAB8
877-LUV-LABS
 

SHARE

 
 
 
 

Join our mailing list!



Authorize.Net Merchant - Click to Verify


Return to Help Index
Shipping and Returns
How will my order be shipped?
  Your order will be shipped within 1-3 days of your purchase date.

At checkout, you can choose the shipping method for your order.  We use Fedex to ship your packages.  In addition to ground and home delivery, there are also options for 2nd day and overnight shipping if you need your product to arrive quickly.

Shipping and handling costs are based on the total weight of your order.

Please note that Fedex does NOT deliver to PO Boxes.  A physical address is required in order to ship your product.
How do I return my product?
  Please click here for more information on returning an item.
What is your return policy?
 

We welcome your return or exchange up to 90 days from your purchase date as follows:

  • Returns made within 30 days of your purchase will be issued a refund.  Refunds for credit card purchases will be made to the card used for the purchase.  Refunds for cash or check purchases will be issued by check or money order.  Refunds will be processed within seven (7) days of receiving return merchandise.
  • Returns made after 30 days, but before 90 days, will be issued a store credit.  Refunds for credit card purchases will be made to the card used for the purchase.  Refunds for cash or check purchases will be issued by check or money order.  Refunds will be processed within seven (7) days of receiving return merchandise.
  • Exchanges are welcome any time within 90 days.  Exchanged items will be processed within 3-5 days of receiving merchandise to be exchanged.
Simply contact us if you aren't satisfied with your purchase and we'll be glad to replace your product or issue store credit as indicated above.